Privacy Policy

We collect the following types of information when you use the Services:

Information you provide to us directly. For certain activities, including when you register for an account on an Application, visit or shop at locations using our Services, or contact us directly, you may provide some or all of the following types of information to us (“Interaction Data”):

• Contact information, such as full name, email address, mobile phone number and address
• Registration information, such as username and password
• Consistent with your mobile device or Application permissions, geolocation information
• Payment information, such as credit card number, expiration date and credit card security code
• Demographic information, such as date of birth and gender
• Voluntary information, such as survey responses or feedback
• Correspondence you send to us, including for customer support

You may access our Services through your relationship with one of our Customers. In that situation, your Customers’ authorized users may control your access and use of your personal information from our Services pursuant to their own policies and practices.

Information we collect through your use of the Services. When you use the Services or visit or shop at locations using the Services, we collect some or all of the following types of information (“Proximity Based Data”):

• Device type, device and advertising identifiers
• The date and time of your visit and your precise geolocation using your device’s GPS function
• Information about your activity within an Application and the relevant store or other location, such as shopping transactions
• Information generated from your activity, such as standard log data
• Information about your movements and trajectory through stores and other locations and the items you select, pick up, put down and take, which facilitates your shopping and checkout experience via the Services, as explained more in the Disclosure of Information section
• Error-reporting or security information, including the device type and version, device identifiers, the time an error occurred, the feature being used, the state of the Services when an error occurred and any communications or content provided at the time an error occurred

We may use local storage and similar technologies to automatically collect this information. By using an Application, you consent to our use of local storage and similar technologies.

We use cameras as part of our machine vision platform, which means we receive video footage of you for our use as described in this Privacy Statement.

Analytics. The Services use Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, i.e. text files stored on your computer to enable analysis of Services usage by you. Information generated by the cookie about your use of the Services is usually transmitted to a Google server in the United States and stored there. On behalf of Tezzro, Google will use this information to evaluate your use of the Services, compile reports about Services activities and provide Tezzro with further services related to website and Internet usage. The IP address sent from your device as part of Google Analytics is not merged with other data by Google. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on.

Information we obtain from other sources. We may receive information about you from other sources, including through our affiliates and third-party services or providers. For example, if you access third-party services, such as Facebook, Google or Twitter, to login to an Application or to share information about your experience with the Services with others, we may collect information from these third-party services. Customers and other service providers may also provide information to us about shoppers in their stores or other locations.

We also may access payment information that is stored on your phone through Google Wallet, Apple Pay or similar services if you choose to use these services to complete your transactions.

We may use the information we collect to:

• Provide the Services to you and our Customers (including the stores and other locations you visit that use our Services), connect you to your shopping activity or account and complete your transactions
• Operate our platform and conduct research
• Manage your experiences, including communicating with you, providing customer service and resolving billing and other disputes
• Analyze and improve the Services and user experience, derive data and insights and develop new features, products, offerings and services
• Debug and maintain the security of Tezzro, the Services or the rights of others
• Market our Services and personalize your experiences, including profiling your shopping activity
• To administer surveys, sweepstakes, promotions, or contests;
• Prevent potentially fraudulent, prohibited or illegal activities and otherwise in accordance with our Terms of Use
• To comply with our legal obligations or as permitted by law
• To protect the safety and/or integrity of our users, employees, third parties, members of the public and/or our Services
• Respond to legal or governmental agency requests and protect our rights in legal or administrative proceedings, including the enforcement of our Terms of Use
• For any other purposes disclosed to you at the time we collect your information

We may combine information that we collect from you through the Services with information that we obtain from affiliated and nonaffiliated third parties, and information derived from any other products or services we provide.

We may aggregate and/or de-identify information collected through the Services. We may use de-identified or aggregated data for any purpose, including for research, academic or policy purposes, marketing or investor materials or other legal purposes, and may also share such data with any third parties, including without limitation, advertisers, promotional partners, and/or others.

The laws in some jurisdictions require companies to tell you about the legal ground they rely on to use or disclose your “personal data” (as defined in such applicable laws). To the extent those laws apply, our legal grounds are as follows:

We keep your information for no longer than necessary for the purposes for which it is processed, or as required or permitted under applicable laws, rules or regulations.

We may share your information as follows:
Affiliated Tezzro entities: Tezzro Technologies share infrastructure, systems, technology and data, including personally identifiable information, to operate our platform and provide the Services

• Service providers: We share your information with service providers that help us maintain, provide or support the Services, including for business analytics, payments processing, error-reporting, marketing, auditing and data storage and processing
• Customers: We provide some Customers with reports of shopping activity and transactions and information so they can better understand their shoppers, improve the shopping experience and reduce fraud, theft and other unlawful activities. We contractually require these Customers to use your information in a manner consistent with applicable law. For some activity, we may be processing information as a service provider to our Customers, in which case, the Customer’s privacy and security policies and practices govern how your information is collected, used, and shared.
• Business transfers: We may share your information in connection with a substantial corporate transaction, such as the sale of all or a part of our Services, a merger, consolidation, reorganization, asset sale or in the unlikely event of bankruptcy. We may also disclose your information in the course of due diligence for such an event.
• Protection of Tezzro and Others: We may share or disclose certain information if we believe in good faith that doing so is necessary or appropriate to (i) protect or defend the rights, safety or property of Tezzro or third parties, including to defend or enforce our Privacy Statement, our Terms of Service, or any other contractual arrangement; (ii) respond to your requests for customer service; and/or (iii) protect the rights, interests, security, property or personal safety of Tezzro, its agents and affiliates, its employees, users and/or the public
• Legal purposes: We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, claims or government inquiries
• With your consent: We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent

If you access third-party services such as a mobile platform for in-app purchases or social media services (such as Facebook or Google) to login to the Application or to share information about your experience with the Services with others, then these third-party services may be able to collect information about you and they may notify your connections on the third-party services about your use of the Services, in accordance with their own privacy policies. We do not control the privacy or security policies or practices of these third parties, and you should review their privacy policies carefully.

6. Security

We implement technical, administrative, and physical safeguards to help protect information from loss, theft or misuse and unauthorized access, disclosure, alteration or destruction. No matter what measures we take, however, no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be completely secure. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or communications will not be collected, disclosed and/or used by others. You should take steps to protect against unauthorized access to your password, phone and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and not recycling passwords from other websites or accounts. We are not responsible for the unauthorized use of your information nor for any lost, stolen or compromised passwords, or for any activity on your account via unauthorized password activity.

Please note that information collected or received by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.